It all started with a Tweet from user @MLE_Online stating how Google search has become like a dying mall, you still go there out of habit, but once you get there, none of it is what you want and you leave without getting what you came for.
Danny Sullivan, Google’s Public Search Liaison responded to the tweet and mentioned he works for Google and how he definitely wants her and anyone to find Google useful. He then shared a Google blog on some improvements they have recently made and that the work will continue. He closed it off by saying that if anyone has some examples of how Google did not do well, he’d be happy to pass those of to the team.
And boy, that response opened a can of worms, if I must say. Tweets of examples of where Google didn’t do well in their responses came pouring in.
Common examples is how queries using quotes “ “ for exact terms to show up in search were being disregarded. Sullivan’s response was that Google does not override quotes for web search matches but a lot of users still mention how they’ve encountered searches that were overridden.
Another is with queries with the negative/minus sign –, still showing exactly what users did not want to be seen. It also seems like punctuations are being ignored and due to this, wrong results are showing up.
Another concern is how recent news seem to not be showing up anymore, some being outdated or delayed compared to before, while some also complained of how the results were too recent, when they are searching for older content.
Users also complain of too much ads or sponsored listing showing up that they have to get to scroll further below to see the organic results, where in he responded that Google only limits ads to 4.
Those are just a few examples, focusing on the more common issues that were encountered. Check out the particular thread here.
Do you have any examples of how Google didn’t do well in search? Let us know!