Microsoft has set a limit for its New Bing AI chat feature in order to improve the chat experience and provide a more focused chat session. This is after the company has received feedback that long, extended chat sessions of 15 or more questions can make Bing AI become repetitive or be prompted or provoked to give responses that are unnecessary.
According to Microsoft, very long chat sessions can confuse the model on what questions it is answering and to address the issue, they have implemented limiting the number of chats per session and per day. The chat experience is now capped at 50 turns per day, with 5 chat turns per session. A turn is a conversation exchange that contains both a user question and a reply from Bing AI.
Bing data has shown that the vast majority find answers they are looking for within 5 turns and that only less than 1% of chat conversations have 50+ messages. After a chat session hits the 5 chat turns limit, users will be prompted to start a new topic.
In addition, context needs to be cleared at the end of the chat sessions so the AI model would not be confused. This can be done by clicking on the broom icon that has been added to the left of the search box for a fresh start.
Microsoft added that as they continue to get feedback, they will explore expanding the caps on chat sessions to further enhance the search and discovery experience.
Feedback on the answers generated by the new Bing has mostly been positive, with the AI-powered answers receiving positive feedback at 71%. With the new limit set to make the AI model more focused and less confused, we could see an even higher satisfaction rating from users.